Terms and conditions

Last Updated: September 2026

Welcome to Online Legal Advice / Adv. Smita Pawar & Associates. By accessing this website, submitting your details, or booking a legal consultation through our website, you agree to the following Terms & Conditions.

  1. Nature of Services

The website provides information about legal services and facilitates communication and consultation with legal professionals. Services may include legal consultation and assistance relating to property matters, family disputes, criminal matters, cybercrime, banking/UPI fraud, legal documentation and other legal requirements.

  1. Legal Consultation

Any consultation provided through the website, telephone, video call, WhatsApp or other communication channel is based on the information and documents provided by the client. Legal advice may vary depending on the facts, evidence, applicable law and circumstances of each individual matter.

  1. No Guarantee of Outcome

No representation or guarantee is made regarding the outcome of any legal matter, case, complaint, application, proceeding or transaction. The final outcome of a matter depends on several factors, including facts, evidence, applicable laws, authorities, courts and other parties involved.

  1. Client Information

Clients are responsible for providing complete, accurate and truthful information and documents. Any advice provided may be affected if information is incomplete, inaccurate, misleading or withheld. Clients should promptly inform the legal advisor of any material change in their matter.

  1. Consultation Booking & Payment

Where a paid consultation is selected, the consultation will be scheduled subject to successful payment and availability of the legal professional. Payment for a consultation is for the professional’s time and initial legal assessment and does not automatically include drafting, filing, representation, documentation or any other additional legal service unless specifically agreed.

  1. Cancellation & Refunds

Any cancellation, rescheduling or refund will be governed by the applicable booking/payment terms communicated to the client at the time of booking. Where professional time has already been reserved or the consultation has commenced, the applicable amount may not be refundable, subject to the firm’s refund policy and applicable law.

  1. Confidentiality, Recording & Documents

Information and documents shared by a client will be handled with reasonable confidentiality and in accordance with applicable professional and legal obligations. Clients should avoid sharing unnecessary sensitive information through publicly accessible channels and should provide documents only through the designated communication channels.

Video meetings may be recorded for internal training, documentation and quality-assurance purposes. By participating in a video meeting, the client consents to such recording and use for these internal purposes, subject to applicable law and reasonable confidentiality safeguards.

  1. Website Information & Accuracy

The information published on this website is provided for general informational purposes and should not be treated as a substitute for advice specific to an individual’s circumstances. While reasonable efforts are made to keep the information accurate and updated, laws, regulations and legal procedures may change.

  1. Website Use & Intellectual Property

Users agree not to misuse the website, submit false or unlawful information, attempt to disrupt its operation, or use website content for unauthorised commercial purposes. Website text, graphics, branding, photographs and other original content are protected by applicable intellectual-property laws and may not be reproduced without prior permission.

  1. Third-Party Services & Communication

The website may use third-party platforms or communication channels such as payment gateways, WhatsApp, email, telephone or other technology services for facilitating consultations and communication. The use of such third-party services may also be subject to their respective terms and privacy policies.

  1. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India. Irrespective of the client’s location or residence, including where the client is staying in or accessing the services from any city or country in the world, the courts and legal authorities having jurisdiction at Chinchwad, Maharashtra, India, shall have exclusive jurisdiction over any dispute relating to the use of this website or the services provided, to the extent permitted by applicable law.

For questions regarding these Terms & Conditions or the services, users may contact Adv. Smita Pawar & Associates through the contact details provided on this website.

By using this website or booking a consultation, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

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